Help Center Chat
Open a conversation from the Help Center to access our knowledge base and chat with Vinnie, our AI virtual agent — available 24/7. Ask questions any time, and if Vinnie can't fully solve your problem, he'll route you to a human team member for follow-up.
Email [email protected] anytime. This is the best route when you have a lot of detail to share or want to loop in multiple people on the same thread.
Quick Reference
Method | Best For | Availability |
Help Center chat | Quick questions, self-serve KB, troubleshooting | 24/7 |
Email ([email protected]) | Detailed cases, multi-person threads | Anytime |
No matter which channel you choose, our goal is the same: get you a fast, accurate answer — and make sure you never have to repeat yourself.